Shipping Policy
Effective Date: February 6, 2025
At LightingStoreTopic, we strive to deliver your products in a timely, safe, and secure manner. This Shipping Policy outlines the shipping methods, costs, and procedures associated with your orders placed on our website. By making a purchase, you agree to the terms outlined in this policy.
1. Shipping Methods
We offer a variety of shipping methods to accommodate your needs. The available options and associated costs will be displayed during the checkout process based on your delivery address. The shipping methods include but are not limited to:
- Standard Shipping: Typically delivered within 5-7 business days after processing.
- Expedited Shipping: Delivered within 2-3 business days after processing.
- Priority Shipping: Delivered within 1-2 business days after processing.
Shipping times are estimates and may vary depending on your location and the availability of the items you have ordered.
2. Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected, the weight of the items, and the destination of the order. The total shipping cost will be clearly displayed before you confirm your order.
3. Processing Time
- Order Processing: After an order is placed, we will process it as quickly as possible. Processing typically takes 1-2 business days, excluding weekends and holidays.
- Shipment Confirmation: Once your order has been processed and shipped, you will receive an email with tracking information, allowing you to monitor your package’s progress.
4. International Shipping
We offer international shipping to select countries. Additional shipping charges, customs duties, taxes, and handling fees may apply depending on your location and the items you are purchasing. These additional charges are not included in the price of the product or shipping and are the responsibility of the customer.
Please be aware that international shipments may be subject to delays due to customs inspections, international shipping regulations, and other factors beyond our control.
5. Shipping Restrictions
At this time, we do not offer shipping to PO Boxes, military addresses (APO/FPO), or certain remote locations. If you are unsure whether we can ship to your address, please contact our customer service team before placing an order.
6. Order Tracking
After your order has been shipped, you will receive an email with tracking information. You can track your order’s status through the shipping carrier’s website. Please note that it may take up to 24 hours for tracking information to become available after your order has been shipped.
7. Shipping Delays
While we strive to ensure timely delivery of all orders, there may be occasional delays due to factors outside of our control, such as severe weather, holidays, or carrier issues. In such cases, we will do our best to notify you as soon as possible.
8. Lost or Damaged Shipments
If your package is lost or damaged during shipping, please contact us immediately at info@lightingstoretopic.click. We will investigate the issue with the shipping carrier and work with you to resolve the situation. In some cases, we may issue a refund or replacement, depending on the circumstances.
9. Shipping Address Accuracy
It is essential to provide an accurate shipping address during checkout. We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply for reshipping.
10. Refused Deliveries
If a package is refused by the recipient, the shipping cost, as well as any applicable return fees, will be deducted from the refund amount (if applicable).
11. Order Modifications
Once an order is placed and payment has been processed, we cannot guarantee changes to the shipping method or address. If you need to modify your order, please contact us immediately, and we will do our best to accommodate your request before shipment.
12. Shipping Policy Updates
LightingStoreTopic reserves the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we handle shipping and delivery.
For any questions regarding shipping, please contact us at:
LightingStoreTopic
Address: 1234 Elegant Lighting Ave, Minnesota
Phone: (660) 689-4062
Email: info@lightingstoretopic.click
Website: lightingstoretopic.click