Sales Policy

Effective Date: February 6, 2025

At LightingStoreTopic, we strive to provide our customers with exceptional service and a seamless shopping experience. Our Sales Policy outlines the terms and conditions that apply when purchasing products from our website. By placing an order with us, you agree to the following terms.

1. Pricing

  • Prices: All prices listed on our website are in US dollars and are subject to change without notice. Prices are final at the time of purchase.
  • Taxes: Applicable sales tax will be added to your order based on your shipping address. The exact amount will be calculated during the checkout process.
  • Promotions: Discounts, promotional codes, or sales events are subject to availability and may change at any time. Discounts and promotions cannot be applied retroactively to previous orders.

2. Order Processing

  • Order Confirmation: After placing an order, you will receive an email confirmation with details of your purchase, including your order number and estimated delivery date.
  • Order Accuracy: It is your responsibility to ensure that all details provided during the ordering process, including shipping address and payment information, are accurate. We are not responsible for delays or issues resulting from incorrect information.

3. Payment Methods

We accept the following payment methods:

  • Credit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods may be added in the future and will be listed on the checkout page.

By submitting payment details, you authorize us to charge the specified amount to your payment method.

4. Shipping and Delivery

  • Shipping Costs: Shipping costs are calculated at checkout based on the delivery method chosen and the destination of the order. We offer a variety of shipping options, and the cost will be displayed before completing your purchase.
  • Processing Time: Orders typically take 1-3 business days to process before shipping. Orders placed on weekends or holidays may take longer to process.
  • Delivery Time: Estimated delivery times are provided during checkout and depend on the shipping method and destination. Please note that delays may occur due to circumstances beyond our control (e.g., weather, carrier delays).
  • International Orders: We currently only ship to select countries. If you are located outside of the United States, please check our shipping policies to confirm if we can fulfill your order.

5. Order Cancellation

  • Orders can be canceled within 24 hours of purchase for a full refund. After 24 hours, cancellations may not be possible, as the order may have already been processed or shipped.
  • To request a cancellation, please contact our customer service team at info@lightingstoretopic.click as soon as possible.

6. Gift Cards

  • Purchasing Gift Cards: We offer digital gift cards in various denominations. Gift cards can be used as payment for any product available on our website.
  • Redeeming Gift Cards: To redeem a gift card, simply enter the code at checkout. Gift cards cannot be exchanged for cash, except where required by law.

7. Product Availability

  • While we make every effort to ensure our website accurately reflects available inventory, items may occasionally be out of stock due to high demand or inventory discrepancies.
  • If an item is unavailable after an order is placed, we will notify you as soon as possible and offer you the option to wait for restocking, choose an alternative product, or cancel your order for a full refund.

8. Sales Tax

Sales tax is applicable based on the shipping address provided during checkout. The tax rate will vary depending on the state or locality, and will be calculated at checkout. You are responsible for any applicable taxes associated with your order.

9. Returns and Refunds

  • Our Refund and Returns Policy outlines the process for returning products, obtaining refunds, and handling exchanges. Please refer to that policy for detailed information.
  • Please ensure that returns comply with our returns guidelines, including the condition of the items and time frames for returns.

10. Limited Liability

LightingStoreTopic is not responsible for any indirect, incidental, or consequential damages that may arise from the use or inability to use our products. Our liability is limited to the amount paid for the product that caused the issue.

11. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. All changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about the terms and conditions that apply to your purchases.

If you have any questions regarding our Sales Policy, please contact us at:

LightingStoreTopic
Address: 1234 Elegant Lighting Ave, Minnesota
Phone: (660) 689-4062
Email: info@lightingstoretopic.click
Website: lightingstoretopic.click